Technology Company
Payment Method Incentives The Problem
71-day DSO with mostly check payments The Minor Change: 2% discount for ACH payments, added payment links to invoices The Result: DSO improved from 71 to 49 days, 78% switched to electronic payments
Simplified Onboarding Process The Problem
65-day average project start delay due to lengthy client onboarding The Minor Change: Introduced automated onboarding forms and digital contract signing The Result: Average kickoff time reduced to 28 days, accelerating revenue recognition by $300,000 annually.